#August30series: Love Your Enemies

Hey everyone

Today should be day 14.

I've missed two day of blogging because I've been so disorganized. I have two half blogs yet to be finished and posted. It is well.

I know I owe and I will pay my debts. As I write this now I am on board Air Canada making my way back to the US.

Disclaimer: This post is going to be a bit weird.

I've had a truly funny experience with Canada and I keep asking myself what is it about this place that makes people want to go there? Yes it's my first visit and because I'm a very objective person I won't make any conclusions till I come back again for a proper visit.

This was more of a missionary trip. We breezed in to see our DCC folks in Canada at least as many as we could see and it was a lovely time time with them

lbut as I mentioned earlier it was almost spoilt by Air Canada forgetting my bag in Houston.

I thought I was upset, today I was livid. Okay so in case you are wondering because of this title if you are getting a sermon on loving your enemies and walking in forgiveness. ….errrrr….actually no! I'm doing this post in obedience to God on loving your enemies because I can't let even my enemy fly Air Canada ever!!!! As in Never Never Ever Ever!!! NEVER!!!!

My God! I don't think even Nigerian Airways was this bad. So obviously. They left my bag back in Houston after I paid $25 each for the bags to get on the plane. I'm still wondering what the logic is on that one but I forgave them and as they say when in Rome…. so I paid. I arrive Toronto and after waiting for over an hour and the only guy we met at the bag carousel had no information except to proudly flash his badge while smiling stupidly and saying "Hey, it's my first day here." Yay!!! I celebrate with you you finally got a job 🙄🙄 but hey a little information about my bags would help. Anyone after another 15 minutes of trying to get someone who could actually say more than it's my first day here, we find a guy who first tells us the bags are there then finally tells us we should go to baggage complaint. To be honest just looking at the loooooooong line should have told me something.

I eventually have to leave the airport because we were running late but by this time we had figured out that even though I paid money to get my bags to Canada they thought they could somehow decide for me that getting to Canada the same say as my bag was not important. Anyhow we call someone in Houston to find out about the bag and they go to the airport and they confirm the bag is there. So now I'm with three kids no toiletries, underwear, clothes, food or snacks and mind you one of them is under two so no training pants (pull-ups) or diaper. Okay so release my bags because by the time the bag gets here I'm on my way back to the US they refuse and insist on sending the bag.

I start calling frantically from here to stop them they put me on hold for hours on end. I give up but decide I will have them take the bag back. Anyway we survive somehow and I insist on getting a refund when I do find my bag. I ask a friend to call and they lie to her that the bag arrived on Saturday when clearly the Houston guys had told us the bag was still with them and would be sent to me on Sunday. You think this incompetent airline would show a bit of concern?!

I arrive at the airport today and check in then it occurs to me that these people may just not have my bag back in time to travel back to Nigeria so I ask the lady at the counter what to do. She directs me to baggage complaints. I make my way down and it's quite a distance with my flight a little over an hour. Bear in mind I have to cross custom with three kids and I'm flying economy. So anyhow I get there show them my tags and the guy says to me there's no record of the bag and he has no idea where my bag is whether Houston or Toronto with severe nonchalance.

I'm like "so what do I do? I leave in an hour."
" Well the best thing you can do is look around. Check these unclaimed bags. Go into the store and if you find it fine. If not come back and I will tell you the next step. " and while he's attending to me his colleague keeps telling him someone is calling him as if he's not attending to a customer. By this time I'm fuming.

What choice do I have? I start searching and after a while I find my bag thrown to one side among some unidentified and abandoned bags with a note that says return and scan original tags. I figure if I leave these people I won't get my bag so I grab my bag and head back to complaints and I ask, "ok so how do I get my bags back to Houston cos I'm already checked in. "

He goes "you need to pay for it" by this time I'm really mad and literally screaming at the guy.
He goes, "at least you found your bag. So you should grab it." And continues as if I were a fly on the wall.

So I grab my bag and head back upstairs to see a manager or something. I get there and meet this Jamaican lady who is soooooooo mad at the airline. She's like this is her second time and she is NEVER flying them ever again. In fact her first experience was so terrible that she swore never to fly them again. Unfortunately she had a very urgent and important meeting and they were the only ones flying at the timing that worked. She buys the ticket and hopes for the best. Gets to the airport about to take off and flight time is simply changed on the screen and everyone moves on like no announcements, no apologies. So now she's missed the reason she even decided to try them again.

by the time I told her my story she was in utter disbelief like and you are leaving now? And just getting your bags? Then she says, "if I need to get to glory land and air Canada is the only airline going I'm not flying them ever. "

Trust me I don't need to fly then twice to know that.

I got to the counter as the manager was taking forever. I explain to the guy he insists I must pay or wait for the manager. That's when I really lose it. The manager comes to the stand and I try to explain to her she actually stops short of telling me to shut it because she first tells me to get in line that she has five people complaining then when I told her I cannot wait because I don't want to miss my flight. She walks right past me, totally ignores me then asks the guy
"What does she want?"
I'm like, " excuse me? I'm right here. All you needed to do was hear me out"
This blonde stone cold very rude thing that calls herself a manager still ignores me while the guy struggles to explain what the problem is rather unsuccessfully. I'm still saying to her if you would just listen to me we would have this sorted. She interrupts me then with a frown on her face as if she were dealing with an unwanted stray she says, "listen you need to pay for the bag then take it up with customer service if you think you deserve a refund. Now I have others to attend to. "

Really?! My God! Unfortunately all she waited around long enough to hear was "you are so rude and I'm never flying Air Can…."

The guy at the counter though had an earful and sadly even though he was trying to apologize he still put his foot in his mouth by telling me, "I'm sorry but these things happen and I can only tag your bags I cannot guarantee they will get on the plane with you"

At this point I realized I was beating a dead horse. None of them were worth my anger. I paid for my bag to be sent back to me again and said a silent prayer that it would be on this flight. And made an even more silent but stronger resolve to add this to all the other notes to self

  • NEVER FLY AIR CANADA
  • NEVER LET ANYONE YOU KNOW FLY AIR CANADA- whether friend or foe.

Hence the post.

By now I'm sure You think that would be all right? 😂😂😂😂😂😂

we cross customs thankfully in good time. Only to arrive at the gate waiting to board and of course without prior notice the flight had been moved to a later time. Which is one reason why this post will go up late because I'm inflight.

At that point I almost stood up and started singing the National Anthem…. which one? Are you really asking?
Wetin different between Air Canada and Arik? So abeg sing with me

It is well o!

Anyway because God always looks out for me. While I was seething he found a way to get me some good news. I'm a god-mother and a grand mother again 💃🏻💃🏻💃🏻💃🏻💃🏻👏🏼💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻👏🏼💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻👏🏼💃🏻👏🏼💃🏻👏🏼👏🏼👏🏼👏🏼👏🏼💃🏻💃🏻💃🏻💃🏻👏🏼👏🏼👏🏼💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻💃🏻😁

Yep! My Baby Zoey Maya Udo is here. Well done Rhema.
Thank you o! She's so beautiful and yellow like me and PC 😂
Congratulations darlings.

So yes I was angry a few moments ago but dont they say it's always darkest before sunrise? I'm filled with so much joy. I really don't care what Air Canada do o! I'm so excited to go home and meet my baby. Even though this wasn't the plan o! Rhema but I understand. I'm so happy for both of you. Adding one more to this already beautiful home

So even though I started this post ranting. I'm ending it thanking God. Yep! The devil can't steal my joy. Not today Satan. Not today.

Okay people.
Will post once I land.
Thank you for always stopping by.

I've got so much love for you

12 thoughts on “#August30series: Love Your Enemies

  1. Gosh I’m so angry on your behalf I am literally shaking. How annoying.
    Anyway we thank God for the awesome news at the end. Thank God He doesn’t use air Canada to deliver our babies to us. Lol
    Missed you mama, can’t wait to have you back.

    Liked by 1 person

  2. Haaaaaa!!!!!! Mama af seee sontin today 😧😀😀😭😰What?!!!!😰😰 If I knew you were flying Air Canada; would’ve advised against it. Have never flown them personally but I’ve heard irritating stories like this, plus one where a friend missed an exam that cost her USD1,495. I recall that I was sooooo upset, then I became weak after I figured they weren’t worth it. Good thing, the exam organisation had a rewrite provision; that was her saving grace. Had thought I was finicky (cos I actually have a list of airlines not to fly ever – which includes BA), but with this….! Hmmmm, it is well. Thank God for good news amidst gross disappointment. πŸ‘ΆπŸŽŠπŸŽ‰

    Like

      1. True that, Mama. Saddest part is that in the minds of the Airline employees, it’s “no biggie”, while a life/lives are hanging in the balance.
        Thank God for Jesus o.

        Like

  3. what!!!!!!! @air Canada. …..with three kids in tow………….. that is so mean. Nigerians are the airport are not that bad. at least one person will still tell you a genuine “sorry” at the airport, even if its for the sake of tips. Justin Trudeau, please arrange your national carrier, its not only by young fine boy. its bad enough having to go thru this alone, talkless of with 3 kids in tow.

    Liked by 1 person

  4. “if you think you deserve a refund”…..im so upset..so they really didn’t consider that the customer deserves a refund after their inadequacies?!!!!!!!!! if their services were good, the manager wont have 5 angry customers yelling at once. no this has to be taken to a larger social media forum till something is done. this I supposed to be a developed country.
    if its Africa now, we wont hear the last of it on CNN….NOOOO. this is so annoying.

    Like

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